Cover page of QIP Journal

Quality Innovation Prosperity

Kvalita Inovácia Prosperita

ISSN 1335-1745

2010

Volume XIV - Number 1-2 Back to List of Articles    Download Issue (PDF, 1.92 MB)    Previous Issues 

ANALYSIS OF THE RESULTS OF AUDITS OF QUALITY MANAGEMENT SYSTEM-SALES SERVICE OF CARS

JAROSLAV JAMBOR

Keywords: quality management system, improvement, audit, authorized branded service, the results of QMS, benefits of the QMS.

Abstract: The Author analyses his over years experiences and results with audits in brand car ´s service and sale areas. He acted on behalf of TÜV SÜD Automotive GmbH Munich - Germany. He hits of audit ´s consecution in compliance with ISO 9001 and above standard requirement car ´s producers. He withal adverts to effects implementation the Quality management systems at these services.

Author: Ing. Jaroslav Jambor, PhD. Alexander Dubček University of Trenčín, Department of Metrology and Quality Management, Slovak Republic, e-mail: jambor@tnuni.sk

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GLOBAL BUSINESS ACTIVITIES IN LIGHT OF THE IMPACTS OF THE ECONOMIC RECESSION

PETER KUZMIŠIN

Keywords: world economy, economic recession, index of investor confidence, European Union, global business environment

Abstract: The paper focuses on the impacts of the economic recession in 2008-2009, which resulted in significant losses in manufacturing, investments, foreign trade and led to a major rise in unemployment and decrease in the standard of living. Based on the assumptions about the growth of global economy, the attention is paid to the activities of business sphere in the area of investments in terms of the Index of investor confidence published in 2010. As the main motive for investments in the forthcoming future, the security of investments has been identified. The turning point is expected to occur in 2011. Nowadays, there is rather a climate of “suspended investments” due to both the insecurity on the markets and problems with acquiring credits.

Author: Assoc. Prof. Peter Kuzmišin, DrSc. Technical University of Košice, Faculty of Economics, Slovak Republic, e-mail: peter.kuzmisin@tuke.sk

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EFFECTIVENESS EVALUATION OF SERVICE PROVIDED IN GEOLOGY: INTRODUCTION OF A PILOT PROJECT EESG

MARKÉTA LAJCZYKOVÁ

Keywords: efficiency, service, CEDAC, project, monitoring, analysis, improvement

Abstract: The paper is focused on providing services, specifically on effectiveness evaluating of services in the field of geology (nicknamed project EESG), and delivers the performance of a pilot project to establish a general methodology for effectiveness evaluating of services of geology by using several methods for data analyzing in the field of the quality management system, which should be addressed in practice in conditions of a specific organization. Among other things, the article also paid attention to the CEDAC method. The paper based on the importance of effectiveness and benefits from the effectivness evaluation of service as very important decision variables in managing the process, which contributes to so-called operational quality management. Paper also presents the results of some interesting analysis for example an analysis of a competitive advantage thanks to management systems and identification areas for improvement based on analysis of the audits. The paper has been compiled in connection with resolving project KEGA 3/6411/08 Transformation of the already existing study programme Management of production quality to an university-wide bilingual study programme.

Author: Ing. Markéta Lajczyková UNIGEO a.s., Místecká 329/258 720 00 Ostrava – Hrabová, Czech Republic, e-mail: lajczykova.marketa@unigeo.cz

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DAIMLER PROCESS AUDIT PREPARATION, EXECUTION AND EVALUATION IN FAURECIA KOSICE

ĽUBOMÍR LENGYEL

Keywords: VDA6.3, Daimler Process Audit, continual improvement

Abstract: This paper is describing process of preparation to successful passing of Daimler Process Audit. From process point of view VDA 6.3 standard has been the base accompanied with Daimler additions, driven by internal Faurecia Audit standard. Continual improvement process based on Deming’s cycle has been applied. The paper is intended for all professionals who are concerned with the process and product quality improvement and quality audit in the organization. The paper has been compiled in connection with resolving project KEGA 3/6411/08 Transformation of the already existing study programme Management of production quality to an university-wide bilingual study programme.

Author: Ing. Ľubomír Lengyel Faurecia Košice, member of Faurecia group, Slovak Republic, e-mail: lubomir.lengyel@faurecia.com

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ANALYSIS OF INNOVATION ACTIVITY OF SLOVAK AND CZECH ENTERPRISES

EMÍLIA SPIŠÁKOVÁ

Keywords: innovation activity, product innovation, process innovation, cooperation in innovation activity

Abstract: European innovation scoreboard is used to monitor and compare the innovation performance of European countries, according to which was the Slovak Republic, together with two other V4 countries, i.e. Hungary and Poland, at the time of last available data from this area, classified into the last, fourth group of countries named “catching-up countries”. These countries were characterized by the lack of innovation activity, which was well below the EU 27 average. From the V4 countries, Czech Republic achieved the best results, belongs to “moderate innovators” and is the most close to the European average. At a present time all four countries are included in a group of moderate innovators. The innovation performance of whole country is particularly influenced by innovation activities of enterprises operating in this country. For this reason, the article deals with the detailed analysis of innovative activity of enterprises by their size and sector of their operation in Czech and Slovak Republic, and also deals with the cooperation of enterprises in these activities in terms of the type of partner and the countries of their interaction.

Author: Ing. Emília Spišáková Technical University of Košice, Faculty of Economy, Department of Economics Theories, Slovak Republic, e-mail: emilia.spisakova@tuke.sk

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OBSERVANCE AND DEVELOPMENT OF SALIENT QUALITY OVERPRINT FOR TABLECLOTHS EMBROIDERY WITH USE OF RFID TECHNOLOGY

JANA STRAUSZOVÁ, KRISTÍNA ZGODAVOVÁ

Keywords: saliency of quality, embroidery, industrial pattern, tablecloths embroidery, RFID technology

Abstract: Mission of this paper is to enable those interested in observance and development quality embroidery typical of the region use with RFID technologies for designing, implementing and providing overprint for tablecloths embroidery. The starting point is present situation and method of observance and development of overprint embroidery. The solution is in scanning of patterns and their saving into database of industrial patterns with implemented RFID tag. This will allow indentifying, evaluating and using overprint for tablecloths embroidery. RFID technology can be applied for observance and development of salient quality any products of individual, organizations and their protected pattern and support creative and innovative acting of individuals and organizations in region. The paper is intended especially for specialists, who are interested in issue observance salient quality in sense of cultural heritage of regions. The paper has been compiled in connection with resolving project KEGA 3/6411/08 Transformation of the already existing study programme Management of production quality to a university-wide bilingual study programme.

Authors: Mgr. Jana Strauszová Ph.D. student of Alexander Dubček Univeristy of Trenčín, Slovak Republic, e-mail: jana.strausz@gmail.com prof . Ing. Kristína Zgodavová, PhD. Alexander Dubček Univeristy of Trenčín, Slovak Republic, e-mail: zgodavova@tnuni.sk

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A MATHEMATICAL MODEL FOR PROCESS CYCLE TIME - THEORY AND CASE STUDY

FILIP TOŠENOVSKÝ

Keywords: process cycle time, Box-Cox transformation, exponential regression.

Abstract: The article focuses on derivation of a regression model which describes dependence of process cycle time on relevant factors entering the process. The analyzed processes are typical in that the coefficient of variation of times corresponding to a given level of influential factors remains stable if the level of the factors change. The derived model is subsequently applied to real industrial data which show that such a model is suitable for the description of relations. The paper has been published with support of Slovak Ministry of Education project KEGA 3/6411/08 „Transformation of the already existing study programme Management of production quality to an university-wide bilingual study programme“.

Author: Ing. Filip Tošenovský, Ph.D. The School of Business Administration in Karviná, Silesian University, Czech Republic, e-mail: tosenovskyfilip@opf.slu.cz

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INNOVATION MANAGER AND HIS POSITION IN COMPANY

KATEŘINA HRAZDILOVÁ BOČKOVÁ

Keywords: innovation, innovation manager, qualities of innovation manager, organization structure, innovation process.

Abstract: The presented paper deals with the importance of innovation manager in company. It analyses the actual state of definition of innovation manager in companies, it is dealing with their qualities and qualities of ideal innovation manager. The paper solves the placement of position of innovation manager into the company organization structure. It recommends the ideal placement of innovation manager position in the organization structure in company working in “Production, sale and operation of amusement and gaming technology”.

Author: Kateřina Hrazdilová Bočková, Ph.D. Tomas Bata University in Zlín, Faculty of Management and Economics, Czech Republic, e-mail: bockova@fame.utb.cz

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