Implementation of Link-based DMS Supporting ISO 9001 QMS: Case Study

Marek Kacmar

Abstract


Document Management System supporting ISO 9001 Quality Management System is a typical application of Document Management it the enterprise environment. In order to be effective and sustainable it has to be implemented by taking into consideration organization’s own environment and culture. The article reviwes the ISO 9001 requirements on Document Management and available articles dealing with implementation of DMS. It uses a proposed methodology for the implementation of DMS supporting ISO 9001 on the real life example of an enterprise organization. Resulting link-based DMS suports the management of documents from various document storage systems and enable users to use either original sources or to access a central list of all documents.

Keywords


Document Management, Document Management System, ISO 9001, workflow

Full Text:

PDF

References


ISO/TC 176/SC 2/N 525R2, 2008. Guidance on the Documentation Requirements of ISO 9001:2008. Geneva: International organization for Standardization.

Castano, F., Mendez, G., & Day, L., 2012. Geometrica builds ISO 9001 QMS on Wiki. ASQ Knowledge Center. Available at: .

Gilani, S., Ahmed, J., & Abbas, M., 2009. Electronic Document Management: A Paperless University Model. 2nd IEEE International Conference on Computer Science and Information Technology, 8-11 Aug. 2009, Beijing, pp.440-444, DOI: 10.1109/ICCSIT.2009.5234679

Hernad, J., & Gaya, C., 2013. Methodology for implementing Document Management Systems to support ISO 9001:2008 QMS. Procedia Engineering, Volume 63, 2013, pp. 29-35, DOI: 10.1016/j.proeng.2013.08.225.29-35.

ISO 9001, 2008. Quality Management Systems. Geneva: International organization for Standardization.

Petra, C. M., 2013. Document Management for the Implementation and Maintenance of Management Systems Case study - Sherlock Web. Quality - Access to Success, Vol. 14, No. 134/June 2013, p. 80.

Sui, L., Shi, G., Song, P., & Yuan, X., 2008. Design and Implementation of ISO Document Management System. 2008 International Conference on Computer Science and Software Engineering, 12-14 Dec. 2008, vol. 2, pp.417-419, DOI: 10.1109/CSSE.2008.1343

Summers, R., Chelsom, J., Nurse, D., & Kay, J., 1996. Document Management: an Intranet approach. In: Engineering in Medicine and Biology Society. Bridging Disciplines for Biomedicine. Proceedings of the 18th Annual International Conference of the IEEE, vol.3, Amsterdam, pp. 1236 - 1237. DOI: 10.1109/IEMBS.1996.652789.

Tarng, M.-Y., & Liu, H.-Y., 1994. Creating a document management system. Industrial Management & Data Systems, Vol. 94, Iss: 9, pp.9 - 15. DOI: 10.1108/02635579510101465

Veal, D. C., 2001. Techniques of Document Management: A review of text retrival and related technologies. Journal of Documentation, Vol. 57 Iss: 2, pp. 192 – 217, DOI: 10.1108/EUM0000000007082




DOI: http://dx.doi.org/10.12776/qip.v17i2.241

Refbacks

  • There are currently no refbacks.


Copyright (c) 2013 Marek Kacmar

ISSN 1335-1745 (print)
ISSN 1338-984X (online)
CCBY crossref cope
Covered, abstracted, indexed in:
 
Clarivate Analytics Emerging Sources Citation Index; Scopus; Google Scholar; IDEAS; EconPapers; RePEc; Cabells' Directories; Google Scholar