Unzueta, G., Esnaola, A. and Eguren, J.A. 2020. Framework to Evaluate Continuous Improvement Process Efficacy: A Case Study of a Capital Goods Company. Quality Innovation Prosperity. 24, 2 (Jul. 2020), 93–119. DOI:https://doi.org/10.12776/qip.v24i2.1436.