MTOTYWA, Matolwandile Mzuvukile. Developing a Quality 4.0 Maturity Index for Improved Business Operational Efficiency and Performance. Quality Innovation Prosperity, [S. l.], v. 26, n. 2, p. 101–127, 2022. DOI: 10.12776/qip.v26i2.1718. Disponível em: https://qip-journal.eu/index.php/QIP/article/view/1718. Acesso em: 21 nov. 2024.