LAHIDJI, Behrooz; TUCKER, Walter. Continuous Quality Improvement as a Central Tenet of TQM: History and Current Status. Quality Innovation Prosperity, [S. l.], v. 20, n. 2, p. 157–168, 2016. DOI: 10.12776/qip.v20i2.748. Disponível em: https://qip-journal.eu/index.php/QIP/article/view/748. Acesso em: 21 nov. 2024.