HELLMAN, P.; LIU, Y. Development of Quality Management Systems: How Have Disruptive Technological Innovations in Quality Management Affected Organizations?. Quality Innovation Prosperity, [S. l.], v. 17, n. 1, p. 104 –, 2013. DOI: 10.12776/qip.v17i1.154. Disponível em: https://qip-journal.eu/index.php/QIP/article/view/154. Acesso em: 25 sep. 2021.