MILOVANOVIĆ, V.; PAUNOVIĆ, M.; CASADESUS, M. Measuring the Impact of ISO 9001 on Employee and Customer Related Company Performance. Quality Innovation Prosperity, [S. l.], v. 27, n. 1, p. 79–102, 2023. DOI: 10.12776/qip.v27i1.1808. Disponível em: https://qip-journal.eu/index.php/QIP/article/view/1808. Acesso em: 9 may. 2024.