PAULOVÁ, I.; MĹKVA, M. Leadership – The Key Element in Improving Quality Management. Quality Innovation Prosperity, [S. l.], v. 15, n. 1, p. 27–36, 2011. DOI: 10.12776/qip.v15i1.39. Disponível em: https://qip-journal.eu/index.php/QIP/article/view/39. Acesso em: 25 apr. 2024.