GAŠPARÍN, M. IDENTIFICATION AND DESCRIPTION OF PROCESSES AT THE OPERATIONAL AND INFORMATION CENTRE OF THE FIRE AND RESCUE SERVICE OF THE CZECH REPUBLIC. Quality Innovation Prosperity, [S. l.], v. 19, n. 1, p. 33–44, 2015. DOI: 10.12776/qip.v19i1.432. Disponível em: https://qip-journal.eu/index.php/QIP/article/view/432. Acesso em: 25 apr. 2024.