| ISSN 1335-1745 (print) ISSN 1338-984X (online) |    |
Covered, abstracted, indexed in:
Clarivate Analytics Emerging Sources Citation Index; Scopus; Google Scholar; IDEAS; EconPapers; RePEc; Cabells' Directories; Google Scholar
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Keywords
ISO 9001
Six Sigma
TQM
assessment
big data
customer
customer satisfaction
efficiency
improvement
innovation
integration
loyalty
model
quality
quality improvement
quality management
quality of life
quality tools
start-up
success
sustainability