Articles

• 12 Years of the National Quality Award of the Slovak Republic

  Monika Jurkovičová ⁽¹⁾ , Katarína Kašubová ⁽¹⁾

  (1) Slovak Office of Standards, Metrology and Testing, Slovakia

  1-17

  Abstract Views : 3413

  Download :822

  10.12776/qip.v16i1.56

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• Success Determination by Innovation: A Theoretical Approach in Marketing

  Raj Kumar Gautam ⁽¹⁾

  (1) University Regional Center for IT & Management PhaseVII, Mohali, Punjab, India

  18-24

  Abstract Views : 2763

  Download :1957

  10.12776/qip.v16i1.58

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• Influence of the Interaction Between Parts and Appraisers on the Results of Repeatability and Reproducibility Analysis

  Jiří Plura ⁽¹⁾ , Pavel Klaput

  (1) VŠB-Technical University of Ostrava, Faculty of Metallurgy and Materials Engineering, Department of Quality Management, Czechia

  25-36

  Abstract Views : 17643

  Download :1311

  10.12776/qip.v16i1.59

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• Verification of the Risk Assessment Model through an Expert Judgment

  Renáta Turisová ⁽¹⁾ , Jozef Mihok ⁽²⁾ , Jaroslava Kádárová ⁽¹⁾

  (1) Technical University of Košice, Faculty of Mechanical Engineering, Department of Industrial Engineering and Management, Slovakia,

  (2) President of the Office for Standards, Metrology and Testing, Slovakia

  37-48

  Abstract Views : 4076

  Download :1179

  10.12776/qip.v16i1.60

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• Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach

  Matúš Horváth ⁽¹⁾ , Alexandra Michalkova ⁽²⁾

  (1) Technical University of Košice, Slovakia, Slovakia,

  (2) Technical University of Košice, Slovakia

  49-54

  Abstract Views : 4205

  Download :3387

  10.12776/qip.v16i1.61

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