Articles

• 12 Years of the National Quality Award of the Slovak Republic

  Monika Jurkovičová ⁽¹⁾, Katarína Kašubová ⁽²⁾

  (1) Slovak Office of Standards, Metrology and Testing, Slovakia,

  (2) Slovak Office of Standards, Metrology and Testing, Slovakia

  1-17

  Abstract Views : 1602

  Download :645

  10.12776/qip.v16i1.56

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• Success Determination by Innovation: A Theoretical Approach in Marketing

  Raj Kumar Gautam ⁽¹⁾

  (1) University Regional Center for IT & Management PhaseVII, Mohali, Punjab, India

  18-24

  Abstract Views : 1126

  Download :1765

  10.12776/qip.v16i1.58

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• Influence of the Interaction Between Parts and Appraisers on the Results of Repeatability and Reproducibility Analysis

  Jiří Plura ⁽¹⁾, Pavel Klaput ⁽²⁾

  (1) VŠB-Technical University of Ostrava, Faculty of Metallurgy and Materials Engineering, Department of Quality Management, Czechia,

  (2) VŠB-Technical University of Ostrava, Faculty of Metallurgy and Materials Engineering, Department of Quality Management, Czechia

  25-36

  Abstract Views : 12961

  Download :1094

  10.12776/qip.v16i1.59

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• Verification of the Risk Assessment Model through an Expert Judgment

  Renáta Turisová ⁽¹⁾, Jozef Mihok ⁽²⁾, Jaroslava Kádárová ⁽³⁾

  (1) Technical University of Košice, Faculty of Mechanical Engineering, Department of Industrial Engineering and Management, Slovakia,

  (2) President of the Office for Standards, Metrology and Testing, Slovakia,

  (3) Technical University of Košice, Faculty of Mechanical Engineering, Department of Industrial Engineering and Management, Slovakia

  37-48

  Abstract Views : 1595

  Download :988

  10.12776/qip.v16i1.60

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• Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach

  Matúš Horváth ⁽¹⁾, Alexandra Michalkova ⁽²⁾

  (1) Technical University of Košice, Slovakia, Slovakia,

  (2) Technical University of Košice, Slovakia

  49-54

  Abstract Views : 1920

  Download :3094

  10.12776/qip.v16i1.61

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