Abstract
Purpose: This paper proposes a procedure for estimating the sigma level of the process through a confidence interval.Â
Methodology/Approach: The approach is based on a model in which the process has a normal distribution and constant variance, and its mean is shifted to the right or left by 1.5 standard deviations.
Findings: The paper explains a method for creating a random sample along with determining the sample size to estimate the “defects per million opportunities” characteristic through a confidence interval. Based on it, the confidence interval for the “sigma level” of the process is determined.
Research Limitation/implication: We assume a discrete process in which n pieces of the product are selected. The proposed procedure assumes that the process is in statistical control.
Originality/Value of paper: Applying the proposed random sampling and estimation procedure can improve evaluations of process performance, aiding decision-making for Six Sigma projects.
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