Horvath, Matus, Technical University of Košice, Slovakia

• Quality Innovation Prosperity Vol. 16 No. 1 (2012) - Articles
  Monitoring Customer Satisfaction in Service Industry: A Cluster Analysis Approach
  Abstract  PDF
• Quality Innovation Prosperity Vol. 17 No. 1 (2013) - Articles
  Multi-Criteria Decision Matrix Approach for Suppliers Evaluation in Micro and Small Organisations
  Abstract  PDF