Articles

• Integrating 5S and Kaizen Principles for Enhanced Quality Improvement: A Pharmaceutical R&D Laboratory Case Study

  Charalambos Binellas ⁽¹⁾, Panos Chountalas ⁽²⁾, Anastasios Magoutas ⁽³⁾, Natalia Chatzifoti ⁽⁴⁾

  (1) Hellenic Open University, School of Social Sciences, Greece,

  (2) University of Piraeus, Department of Business Administration, Greece,

  (3) National and Kapodistrian University of Athens, Department of Business Administration, Greece,

  (4) University of Piraeus, Department of Business Administration, Greece

  1-22

  Abstract Views : 63

  Download :15

  10.12776/qip.v28i3.2084

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• Toyota Way – the Heart of Toyota Production System and its Impact on Sustainable Company Growth

  Mariana Palhau ⁽¹⁾, José Carlos Sá ⁽²⁾, Paulo Ávila ⁽³⁾, José Dinis-Carvalho ⁽⁴⁾, Carlos Rodrigues ⁽⁵⁾, Gilberto Santos ⁽⁶⁾

  (1) University of Porto, Faculty of Engineering, Portugal,

  (2) Polytechnic of Porto, School of Engineering, Portugal,

  (3) Polytechnic of Porto, ISEP School of Engineering, Portugal,

  (4) University of Minho, School of Engineering, Portugal,

  (5) Universidade de Aveiro, Escola Superior Aveiro-Norte , Portugal,

  (6) Polytechnic Institute Cavado Ave, Campus do IPCA, Portugal

  23-45

  Abstract Views : 103

  Download :35

  10.12776/qip.v28i3.2073

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• Artificial Intelligence for Enhancing Engineering Project Management During Emergencies: Perception-based Analysis

  Volodymyr Sobchenko ⁽¹⁾, Andrii Bashynskyi ⁽²⁾, Maksym Piatkov ⁽³⁾, Serhii Shaforost ⁽⁴⁾, Viktor Chmyr ⁽⁵⁾

  (1) Bohdan Khmelnytskyi National Academy of the State Border Guard Service of Ukraine, Ukraine,

  (2) Bohdan Khmelnytskyi National Academy of the State Border Guard Service of Ukraine, Ukraine,

  (3) Bohdan Khmelnytskyi National Academy of the State Border Guard Service of Ukraine, Ukraine,

  (4) Bohdan Khmelnytskyi National Academy of the State Border Guard Service of Ukraine, Ukraine,

  (5) Bohdan Khmelnytskyi National Academy of the State Border Guard Service of Ukraine, Ukraine

  46-62

  Abstract Views : 58

  Download :21

  10.12776/qip.v28i3.2048

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• Enhancing Helpdesk Efficiency through Management Information System – A Resource Allocation Study in Technology Firms

  Bashir Mohamed Osman ⁽¹⁾, Abdillahi Mohamoud Sheikh Muse ⁽²⁾

  (1) SIMAD University, Somalia,

  (2) Cyprus International University, Cyprus

  63-81

  Abstract Views : 51

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  10.12776/qip.v28i3.2034

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• Standardisation of Compliance Management and Process Quality in the Organization Based on the Integrated Management System

  Peter Malega ⁽¹⁾, Milan Majerník ⁽²⁾

  (1) Technical University of Košice, Faculty of Mechanical Engineering, Slovakia,

  (2) , Slovakia

  82-99

  Abstract Views : 38

  Download :12

  10.12776/qip.v28i3.2071

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• The Relationship between Hexa Helix and Marketing Performance of Food Product SMEs for Souvenirs: The Mediating Effect of Product Innovation and Integrated Marketing

  Melany Melany ⁽¹⁾, Peter Remy Yosy Pasla ⁽²⁾, Santi Widyaningrum ⁽³⁾, Stefanus Yufra Menahen Taneo ⁽⁴⁾, Sunday Noya ⁽⁵⁾, Aland Christian ⁽⁶⁾

  (1) Universitas Ma Chung, Faculty of Language and Arts, Indonesia,

  (2) Universitas Ma Chung, Faculty of Economics and Business, Indonesia,

  (3) Universitas Ma Chung, Faculty of Economics and Business, Indonesia,

  (4) Universitas Ma Chung, Faculty of Economics and Business, Indonesia,

  (5) Universitas Ma Chung, Faculty of Science and Technology, Indonesia,

  (6) Universitas Ma Chung, Department of Management , Indonesia

  100-118

  Abstract Views : 56

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  10.12776/qip.v28i3.2079

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• Suggestions for Integrated BSC-DEA Implementation in the Industry 4.0 Company

  Michaela Kočišová ⁽¹⁾, Milan Fiľo ⁽²⁾, Jaroslava Kádárová ⁽³⁾

  (1) Technical University of Košice, Faculty of Mechanical Engineering, Slovakia,

  (2) Technical University of Košice, Faculty of Mechanical Engineering, Slovakia,

  (3) Technical University of Košice, Faculty of Mechanical Engineering, Slovakia

  119-138

  Abstract Views : 41

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  10.12776/qip.v28i3.2061

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• Implementation of Supply Chain Management and Strategic Processes in Total Quality Management to Improve Operational Performance

  Agatha Rinta Suhardi ⁽¹⁾

  (1) Widyatama University, Indonesia

  139-162

  Abstract Views : 49

  Download :14

  10.12776/qip.v28i3.2089

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• Identifying Customer Satisfaction Characteristics with the Kano Model for the Agile Development of Video Games

  Matthew Barsalou ⁽¹⁾, Marie Barsalou ⁽²⁾, Sven-Gunnar Klaus ⁽³⁾

  (1) Quality at QPLUS, Manama, Bahrain, Bahrain,

  (2) University of Applied Sciences Mannheim, Germany,

  (3) University of Applied Sciences Mannheim, Germany

  163-178

  Abstract Views : 37

  Download :10

  10.12776/qip.v28i3.2085

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